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Automated reminders

Automatic Event Reminder Emails

Turn it on once. Every reminder goes out on time.

Reminders are the easiest way to raise attendance. Choose which steps you want for an event and Eventovalley sends each one at the right moment in your timezone. Guests who already received a step never get it twice, even if the server restarts mid-send.

Why it matters

Why teams use Automated reminders in Eventovalley

Seven ready-made steps

2 days, 1 day, 4 hours, 1 hour and 10 minutes before, go-live and after the event.

Per-event control

Switch steps on or off for each event and edit the text of any step for that event only.

Send now

Trigger any step manually, for example a last-minute venue change.

Never twice

Each guest receives each step at most once, so late registrations and restarts are safe.

Smart skipping

Steps that became due while automation was off are skipped rather than sent late.

WhatsApp too

On supported plans, the same moments can also trigger automatic WhatsApp messages.

How it works

Up and running in minutes

  1. 1

    Open Automation

    In the event, open the Automation tab.

  2. 2

    Choose the steps

    Switch on the reminders you want and edit their text if needed.

  3. 3

    Relax

    Each step goes out on schedule with live progress and sent/failed counts.

Automation sequence with scheduled reminder steps and status
Automation sequence with scheduled reminder steps and status

Timed to your event

Reminder times are calculated from the event's start and end time in your organisation's timezone. If you reschedule, skipped steps are re-armed automatically.

  • Timezone aware
  • Reschedule friendly
  • Visible due time for every step

FAQ

Questions about Automated reminders

When are event reminders sent?

You choose from 2 days, 1 day, 4 hours, 1 hour and 10 minutes before the start, a go-live email at the start and a thank-you after the event ends.

Will guests who registered late still get reminders?

Yes. Every guest receives the steps that are still ahead of them, and nobody receives the same step twice.

Can I change the reminder text for one event?

Yes. Each step can be edited for a single event without changing your organisation's templates.

Seamless Events, All in One Place

Start using Automated reminders today.

Create your account, add your first event and start sending QR passes in minutes.